Return Policy

At Chanardz Agency, we provide digital products and professional services. Please read this Return & Refund Policy carefully before making a purchase.

Returns

Due to the nature of digital products and services, all purchases are final and non-returnable. Once access to digital materials is granted or work has commenced, returns cannot be accepted.

Refunds

Refunds are not guaranteed and are only considered under limited circumstances, including:

  • Duplicate payments made in error
  • Orders cancelled within 24 hours of purchase, provided that work has not yet started and no digital content has been delivered

Approved refunds will be issued to the original payment method used at checkout.

Refund Processing Time

Cancellation requests must be submitted within 24 hours of purchase. Once work has begun or access to digital content has been provided, cancellations and refunds are no longer possible.

Cancellations

If a refund request is approved, processing typically takes 5–10 business days. Please note that additional time may be required by your bank or payment provider before funds appear in your account.

Exchanges

We do not offer exchanges for digital products or services. However, we remain committed to customer satisfaction and will address any concerns in line with the agreed project scope or terms.

International Customers

This policy applies to customers worldwide, including those in the United States, the United Kingdom, and other international locations. Applicable consumer protection laws may apply where required.

Contact Us

If you have any questions regarding this policy, please contact us:

Email: info@chanardzagency.com
Website: chanardzagency.com

We aim to respond to all inquiries within 24–48 business hours.

By completing a purchase with Chanardz Agency, you acknowledge and agree to the terms of this Return & Refund Policy.