Frequently Asked Questions (FAQ)
1. What services does Chanardz Agency offer?
We offer strategic marketing solutions including brand development, social media management, content creation, advertising campaigns, email marketing, graphic design, marketing strategy and consulting. Our services are customized to align with each client’s specific business goals and growth stage.
2. How do I know which service is right for my business?
We begin with a consultation to assess your current position, objectives and challenges. Based on that discussion, we recommend a tailored approach that supports your growth, visibility and revenue goals.
3. Do you offer customized packages?
Yes. We understand that every business is unique. Our proposals are built around your specific needs.
4. What is your onboarding process like?
Our onboarding process includes an initial consultation, scope definition, proposal approval, strategic planning, execution and ongoing review. The exact process may vary depending on the services selected but our approach remains structured and results-focused.
5. How long does it take to see results?
Timelines vary depending on the service and your starting point. Branding and positioning efforts may take time to build momentum, while paid advertising can produce quicker visibility. We focus on sustainable growth rather than short-term spikes.
6. Do you require long-term contracts?
Contract terms depend on the scope of work. Some services, such as social media management, typically require a minimum commitment to ensure measurable results while consulting or project-based services may have a shorter timeline.
7. How do you measure success?
We track performance using relevant metrics aligned with your business goals. This may include engagement rates, audience growth, conversions, leads generated, brand awareness or return on investment. Clear reporting ensures transparency.
8. Will I have input in the creative process?
Absolutely. We value collaboration. While we lead strategy and execution, we welcome feedback and maintain clear communication throughout the process to ensure the final outcome aligns with your brand vision.
9. How do I get started?
You can begin by booking a consultation with our team. From there, we will assess your needs, provide recommendations and outline the next steps toward building a strategic partnership.
10. How much do your services cost?
Our pricing varies depending on the type of service, the scope of work and your business needs. Every project is unique so we provide customized proposals to ensure you only pay for the services that will bring the most value to your business.
11. Do you offer packages or only custom quotes?
We offer both. For businesses looking for a structured approach, we have service packages with defined deliverables. For clients with specific goals or complex needs, we create fully customized solutions tailored to their objectives.
12. Are your prices fixed or flexible?
While our service packages have standard rates, we are flexible for custom projects. The total cost depends on factors like project complexity, timeline and deliverables. We always aim to provide transparent and fair pricing.
13. Do you require a deposit or full payment upfront?
Payment requirements vary by service. Some projects start with a deposit, while others require full payment or the first installment before work begins
14. Can I upgrade or adjust my package later?
Yes! As your business grows or your goals evolve, we can adjust your package, add new services or scale campaigns to match your needs; all without restarting the onboarding process.
15. Are there any hidden fees?
No. We provide full clarity on costs upfront. Any additional services outside the original scope are discussed and approved before work begins.
16. How do I get a quote?
Simply book a consultation with our team. We’ll discuss your goals, current challenge and desired outcomes then provide a transparent, detailed proposal with recommended services and pricing.
